Why You Should Use Net Promoter Score in Your Business

Ron Myers
By Ron Myers

As an Aesthetic Business Coach and Mentor, Ron helps aesthetic clinics and suppliers to maximise their profits.

This presentation is hosted by Ron Myers, Director of The Consulting Room Group.

Effectively measuring customer experience is vital in any business – especially a service orientated one where you are trying to build a positive reputation and hopefully referrals. The Net Promoter Score (NPS) is used by many of the world’s leading companies; however, only a handful of clinics within our industry sector have so far adopted this tool. NPS is a simple, but very powerful way of objectively measuring your client’s overall experience of your service and provides a very useful leading indicator of both positive and negative trends in your business.

Menopause in Aesthetics

Keep In Touch

Ensure you and your staff stay up-to-date with key topics shaping the field of aesthetics.

Your free digital round-up of relevant aesthetic news articles and trending items delivered directly to your inbox.

Immerse yourself in our quarterly, complimentary, themed digital magazine, compiled by award-winning editor Vicky Eldridge.

Stay informed of new technologies and receive exclusive news and offers from carefully selected aesthetic partners.