Important Message From the Healthxhange Chief Pharmacist

Danielle Lowe
By Danielle Lowe

Danielle Lowe is the Marketing Manager for, ( the UK’s largest aesthetic information website. 

Richard Ghanty BPharm MRPharmS, Director for UK Pharmacy Services and Chair of UK Pharmaceutical Regulatory Committee of Healthxchange Group has released an important statement detailing how Healthxchange will only supply medicines to clinics under the care of healthcare professionals.

To ensure the stock supply of medicines from Healthxchange remain safely under the care of healthcare professionals, who are lawfully registered to prescribe, I am writing to advise you on how we fulfil our duty in the supply chain.

We are only able to supply to a Clinic or Business premises where the registered prescriber has full control over those medicines and is responsible for the safe storage in keeping with the principles of good medicines management. 

Clinics and Businesses which are registered with the CQC, HIS or RQIA are regulated and naturally fulfil this requirement as part of their registration. We do, however, recognise that the CQC or the other bodies may not require registration of a clinic which only offers non-surgical treatments. Under these circumstances, should these premises be operating as a Clinic and the medicines are under the control of the prescriber, we will be able to deliver if the address indicates it operates as a Clinic and the prescriber has that degree of control. Similarly, should you be using your home address as a Clinic then you will be required to indicate this on the delivery address.

Unfortunately, in the case of medicines, it is not acceptable to ask for a delivery to be left with your neighbour or in a garage.

It is important that you show diligence when prescribing, as failure to do so may affect your registration with your professional body. The good news is that the vast majority of prescribers work to this high standard and we at Healthxchange are proud to work with you to achieve a safe environment for patients and trust in those entrusted with their prescription healthcare needs.

For more information or to speak to Healthxhange email:



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