Hi there Thank you for taking the time to leave us feedback and we are very sorry to hear that you were not happy. We are an advanced vein treatment specialist, dedicated to providing a great service with thousands of happy patients. And our surgeon who consulted you, Professor Vohra, is a highly respected Consultant Vascular Surgeon who has years of experience in varicose vein removal. Regarding our pricing, all of our prices are competitive and indicated publicly on our website. We are sorry that you were kept waiting for 30 minutes. This can happen in some cases; however, we always strive to see our patients as soon as possible. In regards to your recommended treatment and quotation, our Clinic Manager from the Birmingham clinic will be in touch with you very shortly to explain this. Kind regards, The Private Clinic
Dear valued patient, thank you for your feedback. Patient care and to achieve our patients’ desired results are everything to us so we would like to take this opportunity to apologise if your experience was below our standards. We are particularly disappointed to read this review as, following your last follow-up appointment, your surgeon and the Clinic Manager were under the impression that you were happy with your results. Our Clinic Manager will call you imminently as we’d certainly like to invite you to come back in to discuss your results. There is no limit to how many times our patients can come back to meet their surgeons following a procedure and your surgeon would be delighted to meet you again and see what we can do. Should you wish to reach us in the meantime please do contact your clinic manager Usha on 0121-429-2233 Best wishes, The Private Clinic
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