Secret Aesthetics
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Client Reviews

Secret Aesthetics Reviews

Harvey Nichols, The Mailbox 65 Wharfside Street, Birmingham, B1 1RE

5.0 ★★★★★ out of 5 · 10 reviews
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What clients are saying about Secret Aesthetics

At Secret Aesthetics, client satisfaction is at the heart of everything we do. With a focus on professional care, personalised treatment plans, and outstanding results, we've built a reputation you can trust. Don't just take our word for it — read honest feedback from our clients below.

What Our Clients Say

Secret Aesthetics Client Reviews

★★★★★

I've been to secret aesthetics twice now and both times I've had my lip filler treatment done by Dr Lucy. She is so polite and makes you feel at ease. Before we start, she sits down and asks about my desired look, the side effects etc. She is very knowledgeable and makes your co…

Response from Secret Aesthetics

Hi Serina,

It was lovely to see you. Thank you so much for your kind words, we're very grateful. We're so happy you've had a positive experience with ourselves and that you've also recommended us to others.

We hope to see you again soon!

Warmest regards,
Maryam, Secret Aesthetics, Birmingham.

Birmingham

★★★★★

First hydafacial with Akila. Really impressed with the results so far, looking forward to round 2 next month.

Response from Secret Aesthetics

Hi Sofia,

Thank you for your kind words. We're so happy you're impressed with the results so far and we look forward to see you again soon.

Warmest regards,
Maryam,
Secret Aesthetics, Birmingham.

★★★★★

Dr zoya and her team were amazing and so empathetic.

Response from Secret Aesthetics

Dear Clare,

Thank you so much for your kind words. It was really lovely seeing you today and we hope to see you soon.
Kindest regards,
Akila
Client Relations Manager and Skin Therapist
Secret Aesthetics Harvey Nichols, Birmingham

Birmingham

★★★★★

I had an amazing experience. Akila was so helpful throughout the whole treatment. Will definitely be coming back for more treatments.

Birmingham

★★★★★

I received my first deluxe hydra facial with Akila, she was really knowledgable and made me feel so comfortable, explaining everything. I left feeling amazing and glowing! Perfect treatment for my dry dullish skin. Thank you Akila!

Response from Secret Aesthetics

Good Afternoon Leena.
Thank You for your review. It is a pleasure to have you and we are happy you enjoyed your Hydrafacial with Akila. The Hydrafacial is an amazing treatment for giving you that extra glow.
We look forward to seeing you again soon.

Kindest Regards

Kiran

Birmingham

★★★★★

At Secret Aesthetics, you not only get the glow but all other goodness that comes with the entire human being mind, body and soul. The customer care at Secret Aesthetics is of paramount importance, to say the least. I could recommend this place again and again and again. The m…

Response from Secret Aesthetics

Dear Dorine,
Thank you very much for your kind words. we are so glad you had a nice experience with us and we hope you have many more to come.

Best Wishes,
Akila
Clients Manager and Skin Therapist
Secret Aesthetics, Harvey Nichols.

Birmingham

★★★★★

Had lip fillers for the first time here, lovee the results so much and it was a perfect service:) very friendly and helpful for a first timer, deffo will be coming back when needed!

Response from Secret Aesthetics

Hello Natalie, Thank you so much for your kind words, we are overwhelmed you love your results. We hope to see you again soon.

Secret Aesthetics, Birmingham

Birmingham

★★★★★

I've been to a number of different clinics in and around Birmingham over the last few years, so I've got something to compare them to and my experience at Secret Aesthetics outshines all them. I discovered Secret Aesthetics 6 months ago and I've already had a few different tre…

Response from Secret Aesthetics

Dear Ashley,
Thank you so much for taking the time to share your experience of the clinic & the team at Secret Aesthetics. We are so happy that your journey with us has been positive throughout & that your needs have been met by Dr Zoya & Advanced Aesthetic Therapist Tara. We always pride ourselves on achieving the best possible outcome for our patients & clients. We look forward to seeing you again very soon.
Warmest Regards,
Tara - Advanced Aesthetic Practitioner
Secret Aesthetics
Harvey Nichols, Birmingham.

Birminghamc

★★★★★

Fantastic service, from the ladies on reception to the doctor . The doctor was fantastic, listened to what I wanted, and directed me to the right treatment, for myself, ,100 % I would recommend it

Response from Secret Aesthetics

Hi Molly,

Thank you for your kind words, it was lovely seeing you. We're very happy you felt you experienced fantastic service with ourselves.

We hope to see you again soon!

Warmest regards,
Maryam,
Secret Aesthetics, Harvey Nichols, Birmingham.

Birmingham

★★★★★

I attended yesterday and I had tear trough treatment on the eyes. I have to mention, it didn’t work as much as I wanted/expected it to. I am disappointed but that doesn’t affect the outcome of this review. This 5* review is based on the following: The clinic is beautiful and welc…

Response from Secret Aesthetics

Hi Neelam,

Thank you for your kind words. I apologise you didn't get the results you expected, thank you for reaching out after your treatment to seek advice.

We're happy you've had a 5 star overall experience with ourselves and that you'd recommend our clinic to others, thank you.

If you have any questions or concerns please do not hesitate to contact us.

We hope to see you again soon!

Warmest regards,
Maryam,
Secret Aesthetics, Harvey Nichols, Birmingham.

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