What is the Coronavirus (COVID-19) pandemic and what does it means for UK cosmetic clinics?

Coronavirus (COVID-19) is a new strain of a highly infectious coronavirus first identified in China in December 2019. The arrival of the virus in the UK has created a public health emergency as declared by the World Health Organisation (WHO) and Public Health England (PE). Since March 2020, government advice for all has been to stay at home, only go outside for food, health reasons or work (but only if you cannot work from home), to not meet with others, even friends or family, and if you go out to stay 2 metres (6ft) away from other people at all times.

This means that all non-essential businesses, including, but not limited to cosmetic clinics, beauty salons, cosmetic dental practices, medi-spas and similar providers of elective cosmetic treatments and procedures, are physically closed for a period of time whilst social-distancing laws are in place. Businesses can and do still operate in the virtual world, with owners and practitioners addressing client enquiries from home during this time.

Is Consulting Room still operating?

Yes, the Consulting Room website (www.consultingroom.com) continues to operate offering information and advice to consumers on a range of cosmetic surgery, dentistry and aesthetic treatments, as well as running a UK & Ireland based clinic directory.

Consumers are still able to contact clinics to make enquiries or leave reviews through the website.

Consultingroom.com Ltd administration teams are still available for both consumers and clinics who have questions and concerns, directly related to the current situation.

Are clinics and practitioners listed on Consulting Room still receiving enquiries?

Yes, all clinics listed on the Consulting Room website (www.consultingroom.com) will continue to receive enquiries generated through the contact forms on the website.

Consumers are still able to visit and click on links to their external websites, social media feeds or reveal their telephone number to make an enquiry.

Clinic owners, management teams and practitioners are now all home based, or in some cases medical practitioners have volunteered to help in the NHS, so you may need to be patient in the case of delays in responding to emails, or if telephone lines are answered using an answering service.

Are clinics and practitioners still seeing patients for consultation and/or treatment?

Government advice from Public Health English has stated that treatments and procedures should cease in cosmetic clinics, due to the social-distancing regulations imposed.

However, this doesn’t mean that practitioners are not available for follow-up consultations or skincare consultations and repeat mail orders via online applications such as Skype, FaceTime, WhatsApp, Zoom or similar.

Do please continue to contact clinics if you wish to discuss any aesthetic concerns, in particular some clinics are still able to offer skin consultations and send skincare in the post to improve your skin, even though you cannot physically visit them in clinic during this current situation.

For updates on our service, we recommend regularly checking our social media feeds.

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