Aspire Clinic, Third Floor Suite, Madejski Conference Centre, Reading, RG2 0FL
What clients are saying about Aspire Medical Group
At Aspire Medical Group, client satisfaction is at the heart of everything we do. With a focus on professional care, personalised treatment plans, and outstanding results, we've built a reputation you can trust. Don't just take our word for it — read honest feedback from our clients below.
Lovely friendly environment and staff are very helpful. Had a few skin peels and microdermabrasion for acne treatment and I am now using the Obagi Clenziderm kit, which I was also recommended. The results have been amazing and its only been 6 weeks and Ive seen great results alre…
The spot I had for over 2 years is completely gone now very happy you guys did a great job!
I have had a number of treatments at Aspire, from anti-ageing to skin rejuvenation, and most recently a radio-frequency treatment to help with the issue of stress incontinence. The treatment has completely worked and I couldn't be more delighted with the results!
I first visited Aspire for Botox back in January 2016. Since then I have had a number of very successful treatments at the clinic including a thread face lift. Jenny and her team are absolutely marvellous. They go above any beyond to ensure their clients are not just happy wit…
Went for a consultation with Georgina for lip fillers and was informed they do not charge by the mL but by the final desired outcome. Had an appointment with Lisa who I informed I wanted a natural but noticeable look. I went to see Lisa three times and she was still unable to get…
I'm so sorry to see this review. Aspire's practitioners have gone to such lengths to give you an excellent service and Lisa, your nurse practitioner, has carried out your treatment and additionally two top up treatments over the past four months to try and satisfy your requests for increasing volume in your lips. Lisa noted that your original request was for a subtle, natural looking lips with a slight enhancement and the photos she has taken demonstrate that she has achieved a natural looking but significant result.
Lisa asked me to see you for a review of your treatment last week as she felt she had got to a point where it wasn't appropriate or safe to inject any more dermal filler into your lip border area. On visual and physical examination it was clear that you have had a significant amount of dermal filler in your lips. I suggested that by adopting a slightly different technique and using a cannula I could safely further satisfy your request for bigger lips by lifting them from underneath. I was unable to do this procedure on the same evening as your review so we scheduled the soonest evening appointment that was convenient for you. I note that this offer has now been rejected because you saw me leaving the clinic at the end of my shift and construed that somehow I could have done your treatment that evening. Unfortunately I'm currently nursing my 86 year old mother following cardiac surgery so lengthening my shift wasn't an option for me on this occasion.
It rarely happens but it seems despite our best efforts we are not able to satisfy your expectations and for this I sincerely apologise and wish you well. Lisa has written to you with a copy of our complaints procedure for your reference. Kind regards
Jenny O'Neill, Clinic Director
Aspire Clinic, Reading
I wanted to thank you for such a lovely experience today. Always very professional. Today after covering the legal side we laughed and chatted which made the whole experience 10/10.I felt very at ease and always feel able to ask any further questions. Additional information was g…
I have been a patient at Aspire for many years. The team are totally professional yet caring. The environment is pleasant and makes you feel at ease. The practitioners are all extremely knowledgeable and have the answers for all my questions which allows me to relax and completel…
My experience with just 2 Dermalux treatments! I had never even heard about light therapy before until I confided in Lisa just 12 days before my wedding! I have suffered from acne prone skin since I was 13 years of age & now at 29 & my big day looming, I needed a quick fix. So…
No hesitation in recommending Jennie and the team. NO I'm not telling what I had done - and the fact you can't tell means they've done an excellent and professional job.
As an 18th Birthday present I was given the gift to get my legs lasered. I can say I now never need to shave my legs! It was a very easy process from booking appointments to actually getting it done! The staff are so friendly and professional making me feel very comfortable when …
Thank you Emma for such positive feedback! We're delighted that you're so delighted with the results. And we hope you had a wonderful 18th birthday!
Showing reviews 1–10 of 37
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