At Skin Matters, client satisfaction is at the heart of everything we do. With a focus on professional care, personalised treatment plans, and outstanding results, we've built a reputation you can trust. Don't just take our word for it — read honest feedback from our clients below.
What Our Clients Say
Skin Matters Client Reviews
MF
Megan Fairbrace
★★★★★
INCREDIBLE service, I absolutely cannot recommend this clinic enough! I had a facial with Michelle and she was so friendly and so attentive. She asked questions about my current skincare routine, my lifestyle and any skincare concerns I had in order to create a treatment best sui…
INCREDIBLE service, I absolutely cannot recommend this clinic enough! I had a facial with Michelle and she was so friendly and so attentive. She asked questions about my current skincare routine, my lifestyle and any skincare concerns I had in order to create a treatment best suited to my needs. She talked me through each step of the treatment (which was super interesting in and of itself!) and checked in frequently to make sure I was comfortable. I really felt like I was doing something good for my skin (especially after months of being cooped up indoors, inhaling cheese pizzas!) and I left the clinic with glowing skin and another appointment booked. Well worth the money, and your face would be in good hands with Michelle!
DB
Danielle Bell
London
★★★★★
Lovely and intimate atmosphere and super friendly and professional staff, from the woman who manages the front desk to the facialist themselves. I had great results from my Vitamin E facial and will absolutely be coming here from now on!
HJ
Hayley Jones
London
★★★★★
Great experience here with Dr. McCarthy. The office was clean and peaceful, and Dr. McCarthy walked me through a clear and honest consultation. She gave me a step by step plan to achieve happy and healthy skin, and didn’t try to over prescribe treatments I didn’t need. Would high…
Great experience here with Dr. McCarthy. The office was clean and peaceful, and Dr. McCarthy walked me through a clear and honest consultation. She gave me a step by step plan to achieve happy and healthy skin, and didn’t try to over prescribe treatments I didn’t need. Would highly recommend if you’re looking for skin solutions by a medical expert in London.
HA
Hessah Al-Ojayan
London
★★★★★
Great treatments. Therapist are patient and focused, they treat the skin carefully. Simply this spa offers the best deep/cleansing facials in London!
Had a treatment at Skin Matters? We'd love to hear about your experience.