Receptionist Training:Why It’s Important and How to Do It

Ron Myers
By Ron Myers

As an Aesthetic Business Coach and Mentor, Ron helps aesthetic clinics and suppliers to maximise their profits.

Clinics spend hundreds, if not thousands of pounds a year on training courses for medics, therapists and their marketing/clinic management team – but receptionists can often be overlooked. Effectively training new full and part time reception staff can be an, often missed, critical factor in maximising conversion of phone enquiries to actual consultations within an aesthetic clinic. Ron gives examples of poor training, and introduces a new tool to help you maximise the effectiveness of your front-line customer facing staff.

Visit the Consulting Room Academy to access our online Receptionist Training modules.


Keep In Touch

Ensure you and your staff stay up-to-date with key topics shaping the field of aesthetics.

Your free digital round-up of relevant aesthetic news articles and trending items delivered directly to your inbox.

Immerse yourself in our quarterly, complimentary, themed digital magazine, compiled by award-winning editor Vicky Eldridge.

Stay informed of new technologies and receive exclusive news and offers from carefully selected aesthetic partners.