Our Philosophy and aim is to provide you with a highly professional, efficient and sensitive personal service based on clinical expertise, discretion and innovation. We intend to offer an experience that makes you feel comfortable, informed and protected. We will listen to your wishes carefully and help you to achieve realistic goals. We want you to be happy with the results of any procedure you have and will make every effort to minimise the associated risks, and to ensure your satisfaction. Your Consultation is the most significant step in the process of care for anyone contemplating surgery. The consultation will last as long as required, though usually 30-40 minutes, and will be with your Consultant Plastic Surgeon.This meeting allows you to explain your concerns and gives our surgeon the opportunity to examine and advise you of your options, associated risks and the results you can expect. Procedures are explained in detail using photographs, diagrams and literature for you to take away. Following the first meeting your consultant will write to you with a synopsis of what was discussed and any proposed procedures.This will also include a full estimate of any costs involved. If you have further questions, or would like to meet your consultant again before surgery, we would be delighted to make another appointment at no extra charge.
We have close professional affiliations with many other leading medical and non-medical specialists including Dermatologists, Breast Surgeons, Medical Oncologists, Dentists, Dieticians, Beauty Therapists and Make-Up, Image and Style Specialists. If you would like us to recommend or refer you to someone please ask. Your well being before and after surgery is very important to us. We endeavour to ensure you are fully prepared prior to surgery, but also want you to feel secure and supported after surgery. Your comprehensive aftercare and follow up is included in the costs of your surgery. Patients can be assured of 24 hour care from our Consultants and Nursing Team. We keep in close contact and encourage you to telephone our nurses if you are worried at any stage. Our Practice Nurse will visit you on the morning after surgery or will telephone you if your procedure has been as a day case, to ensure that everything is going to plan. We will see you routinely at 5 and 10 days after surgery, 6 weeks, 12 weeks, 6 months and one year. You are welcome to see your consultant or our nurses at any other time between your routine follow ups. Approximately 2 weeks prior to surgery you will receive details of your admission to hospital and our Comfort Pack which includes Arnica for the prevention of bruising and swelling.
Mr David Ross
Mr Ross is a Consultant Plastic Surgeon at Guys, St Thomas' and Kings College Hospital, London.
Isobel Hurll has been working as an Aesthetic Nurse Practitioner with plastic surgeons and dermatologists since 1999.
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