Podcast: Maximise your patient retention rate

Posted on the 09 August 2010 at 11:13

In the 3rd of our series on Practice Management Adrian talks to Ron Myers, Director of www.consultingroom.com who has many years of experience in the Aesthetics industry in the UK. 

In this Podcast Ron discusses maximising patient retention.

Topics covered include:

  • The best way to greet patients in your practice
  • Whether they should be called patients or clients
  • Tips to help you in the consultation itself
  • When to schedule the next appointment
  • How to communicate with your patients between appointments
  • How to record and measure your patient retention rate

 

Useful Links:

www.surveymonkey.com

www.mailchimp.com

Please click on the image below to listen to the podcast.


Depending on the Internet Browser and Media Player that you are using this will launch in a separate window.
It may play immediately or it may take a moment to download and buffer some of the content.

Add Comment

To leave a comment you need to be logged in as a Cosmetic Community Member or a Clinic.

Please Click Here to login / register with the Cosmetic Community.

If you are a Clinic Click Here to login to the partners area of Consulting Room.